How E-Movers Scaled Across 4 Countries with a 500+ Team and 95+ NPS by Empowering Homegrown Leaders

Staff Expansion

500+

Regional Expansion

UAE, Qatar, KSA and India

Customer Trust

95+ NPS

Table of Contents

Table of Contents

Table of Contents

Table of Contents

At a Glance

Industry

Logistics, Relocation & Moving Services

Challenge

Chirantan Joshi, co-founder of E-Movers, was stuck in the operational trenches, overseeing details, unable to step into the strategic future of the business.

Solution

Coaching with Rajesh to shift from control to empowerment, unlock leadership depth within his team, and free space for new ventures and personal growth.

Results

  • Team scaled to 500+ members

  • Expansion into 4 countries

  • NPS of 95+ sustained

  • New companies launched through internal partnerships

Timeline

Major leadership transformation within a year; long-term ecosystem of empowered leaders still expanding today.

The Bottleneck

Chirantan was doing too much. As co-founder, he felt responsible for every decision. Delegation felt risky. Team members waited on him. The bigger picture, growth, innovation, expansion, was at risk of fading under the weight of daily operations.

Core Challenges

  • CEO trapped in day-to-day execution

  • Low confidence in team’s ownership

  • No space for visionary leadership

  • Bottlenecked decision-making

  • Emotional pressure to “do it all”

Breakthrough

Rajesh’s coaching helped unlock a new operating system. By building trust, clarity, and accountability into the team culture, Chirantan shifted from execution to empowerment.

What emerged was a high-impact, values-driven leadership model, fueled by trust, gratitude, and strategic delegation.

Key Focus Areas

  • Team empowerment systems

  • Trust-based delegation practices

  • Culture of accountability and ownership

  • Strategic leadership reset

  • Integration of leadership into personal life

Transformation

The results were transformative.

E-Movers expanded across 4 countries. Its NPS soared above 95—sustained through consistent service excellence. Homegrown leaders stepped up. New businesses were launched through internal partnerships.

Chirantan found space to become a serial entrepreneur, while deepening his role as a coach, mentor, and father.

Impact

  • 500+ staff across multiple regions

  • 95+ NPS reflecting deep customer trust

  • Expansion into UAE, Qatar, KSA, India

  • Internal leaders launched new ventures

  • Leadership impact extended to family life

Key Frameworks

Empowerment Architecture

Shifted team mindset from dependency to ownership.

Delegation for Growth

Freed up founder bandwidth and empowered homegrown leaders.

Gratitude-Driven Leadership

Fostered deep team connection and emotional intelligence.

Personal Integration Model

Aligned leadership lessons with family relationships and parenting.

Why it worked

Rajesh created more than a tactical fix. He helped Chirantan change how he saw himself as a leader. The result wasn’t just business growth; it was holistic evolution.

Empowerment became the operating system. Leadership became lifestyle.

What Set It Apart

  • Coaching tailored to founder psychology

  • Delegation as culture, not just tool

  • Leadership extended beyond the boardroom

  • Deep trust built into team DNA

Life-changing ripple effects across business and home

“I was stuck working in the business, not on it. With Rajesh’s guidance, I empowered my team, created space to think big, and built a culture rooted in trust and ownership. We scaled to 500+ employees, expanded across four countries, and consistently hit 95+ NPS. I now co-create new ventures with leaders I once mentored. And I’ve become a more present father and grounded entrepreneur.”

Chirantan Joshi

Chirantan Joshi

Chirantan Joshi

Co-Founder, E-Movers National Director, CorporateConnections® UAE

Ready for Your Transformation?

These results aren't unique. CEOs across industries have used these same frameworks to stop being the bottleneck and start scaling with freedom. Book your strategy call to uncover your growth constraints and build your roadmap to founder freedom.

Ready for Your Transformation?

These results aren't unique. CEOs across industries have used these same frameworks to stop being the bottleneck and start scaling with freedom. Book your strategy call to uncover your growth constraints and build your roadmap to founder freedom.

Ready for Your Transformation?

These results aren't unique. CEOs across industries have used these same frameworks to stop being the bottleneck and start scaling with freedom. Book your strategy call to uncover your growth constraints and build your roadmap to founder freedom.

© 2025 Rajesh Nagjee. All rights reserved.

© 2025 Rajesh Nagjee. All rights reserved.

© 2025 Rajesh Nagjee. All rights reserved.

© 2025 Rajesh Nagjee. All rights reserved.